Shipping policy
At CHAMPION CULTURE, we are committed to delivering your order promptly and securely. Please read our shipping policy carefully to understand our practices and policies regarding your shipment.
Processing Time
- Orders are processed within 1-3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates and Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (Insured) | 2-4 weeks | $4.95 |
| Free Shipping (Orders Over $50) | 2-4 weeks | Free |
Note: Delivery times may vary depending on your location and carrier delays beyond our control.
Shipping Destinations
We currently ship to:
- Domestic (United States): All 50 states, including Alaska and Hawaii.
- International: Selected countries. If your country is not listed at checkout, please contact us.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
- Please allow 24-48 hours for the tracking information to update.
Customs, Duties, and Taxes (International Orders)
- International shipments may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.
- Please check with your local customs office for more information on fees.
Shipping Issues
- If your order is delayed or lost, please contact our support team at info@holygloves.com with your order number.
- We are not responsible for delays caused by the carrier or unforeseen circumstances (e.g., weather, customs delays).
Incorrect Address
- Please double-check your shipping address at checkout. We are not responsible for packages sent to incorrect or incomplete addresses provided by the customer.
- If your order has not yet shipped, contact us immediately at info@holygloves.com to update your address.
Damaged or Missing Items
- If your item arrives damaged or is missing, please contact us within 7 days of receiving your order. Include your order number, a description of the issue, and photos, if applicable.
Returns and Refunds
For information on returns and refunds, please refer to our [LINK TO REFUND POLICY]
If you have any questions or concerns about our shipping policy, feel free to contact us at info@holygloves.com.
Thank you for choosing CHAMPION CULTURE!