FAQs
How can I contact Holy Gloves?
You can email us at info@holygloves.com where our customer service team will be happy to help you with whatever you need!
Do you ship worldwide?
Yes
Where do you ship from?
We ship from Hong Kong.
Can I change or cancel my order?
As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
When will my order be processed?
All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
Due to high demand, orders may take between 2-4 weeks to arrive.
What if I don't receive my order?
If you don't receive your order within 30 days after shipping, you are eligible for a full refund.
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
How do I return an item?
Please contact us at info@holygloves.com
What if the item(s) I received are defective/incorrect/damaged?
Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
When will I receive my refund?
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.
Holy Gloves FAQs
What is the mission of our brand?
Our mission is to empower individuals to live righteous lives through the teachings of Christ and the noble art of boxing, fostering a community that encourages personal growth and spiritual development.
What products do we offer?
We offer a carefully curated selection of boxing gear and fitness products designed to enhance your training experience. Our merchandise reflects our brand's ethos, including apparel and accessories that inspire and motivate.
How can I join the community?
You can join our community by signing up for our newsletter and following us on social media. We welcome individuals of all backgrounds and skill levels who share our passion for personal growth, spiritual development, and athletic excellence.
What are the benefits of joining the community?
By joining our community, you gain access to exclusive updates on new products, promotions, and content that aligns with your fitness journey and spiritual growth. You’ll also be part of a supportive network that shares your values and aspirations.
Is there a membership fee to join the community?
No, joining our community is completely free! We believe in making our resources accessible to all individuals, and we regularly share valuable content and updates without any associated fees.
Do I need to be a boxer to be part of the community?
No, you don’t need to be a boxer! While boxing is central to our brand's identity, our community is open to anyone committed to living authentically, pursuing excellence, and embracing the values of faith, integrity, and resilience.
How can I connect with other members of the community?
You can connect with other members through our social media channels and by engaging in our online discussions. We encourage collaboration and support to foster a sense of belonging among our community members.
What makes our approach unique?
Our approach is unique because we integrate faith and athleticism, focusing on holistic growth that addresses physical, mental, and spiritual well-being. We aim to inspire individuals to unlock their full potential through boxing and fitness.
Do you offer individualized coaching or training programs?
Currently, we do not offer individualized coaching or training programs, but we aim to expand our offerings in the future. For now, we provide high-quality products that can enhance your training and fitness journey.
How can I get involved in events and programs?
As we grow, we plan to offer events and programs to engage our community further. Stay tuned for updates on our website and social media for opportunities to participate.
Can I access resources if I'm unable to attend events in person?
While we are currently focused on product offerings, we plan to provide online resources in the future. For now, you can stay connected through our website and social media for updates and tips.
How can I stay informed about upcoming events and initiatives?
Stay informed by subscribing to our newsletter and following us on social media. We regularly share news about new products, promotions, and initiatives to keep our community updated.
How can I support the brand's mission?
You can support our mission by sharing our brand with your friends and family, engaging with our social media content, and purchasing our products. Every purchase helps us further our mission to empower individuals through boxing and faith.
How can I contribute to the community and support other members?
You can contribute by sharing your experiences with our products, offering encouragement to others, and participating in discussions on our social media platforms. Your engagement helps foster a vibrant community.
Are there opportunities for collaboration or partnership?
While we are currently focused on growing our brand, we welcome collaboration opportunities that align with our values and mission. If you're interested in partnering, please reach out to us.
How can I provide feedback or suggestions for improvement?
We value your feedback and welcome suggestions. You can reach out to us through our contact form on the website or via email. Your insights help us improve our offerings and better serve our community.
How do we prioritize safety and inclusivity in our community?
We prioritize creating a welcoming environment where everyone feels respected and valued. We are committed to fostering inclusivity and encourage open dialogue among our members.
How do you ensure confidentiality and privacy within the community?
We take your privacy seriously and have policies in place to protect personal information. All interactions within our community are conducted with respect and confidentiality.